Safeguarding and Wellbeing

At Mortons Driving School of Excellence, the safety and wellbeing of every learner is our highest priority — children and young people, NDIS participants, and all adults who learn with us. We are committed to zero tolerance of abuse in any form, and to creating a learning environment where every person feels safe, respected and heard.

  • Mortons is committed to:

    • Compliance with all 10 Child Safe Standards under the Child Safe Organisations Act 2024 (Qld), effective from 1 April 2026

    • Compliance with the NDIS Code of Conduct (8 elements) for all workers delivering services to NDIS participants

    • Cultural safety for Aboriginal and Torres Strait Islander children and learners — upholding the Universal Principle across all our practices

    • Safeguarding every person with disability who learns with Mortons, regardless of how their supports are funded

    • A safe, in-vehicle environment where learners know they can stop a lesson at any time without consequence

    • Transparent, confidential, and prompt responses to all concerns and complaints

  • Every Mortons learner has the right to:

    •       Be treated with dignity and respect at all times

    •       Raise a concern or complaint without fear of being penalised or treated differently

    • Have their concern taken seriously and responded to promptly and confidentially

    • Access an interpreter, translator, or support person

    • Contact an external body at any time, including the QFCC, NDIS Commission, or Queensland Police

  • Emergency — call 000

    Queensland Police (Policelink) — 131 444

    Child Safety After Hours — 1800 177 135 (24 hours)

    NDIS Commission — 1800 035 544

    QFCC — 07 3900 6000

  • Phillip Caro (Business Director) is the Student Protection Contact at Mortons. All safeguarding concerns, disclosures and complaints should be directed to Phillip in the first instance.

    Phone: 0421 419 964 | Email: mortonsdriving@gmail.com

     If your concern is about Phillip Caro: Contact the QFCC directly — enquiries@qfcc.qld.gov.au | 07 3900 6000. description

  • Mortons’ safeguarding documents are publicly available. These documents are reviewed annually. If you have feedback on any of our safeguarding policies, please contact Phillip Caro on mortonsdriving@gmail.com

    • Safeguarding and Wellbeing Policy (PDF)

    • Privacy Policy (PDF)